Privacy policy

Privacy Policy

Last updated: May 27, 2026

This Privacy Policy explains how Jarvis AI ("Jarvis AI," "we," "us," or "our") collects, uses, and protects information when you visit our website, purchase, or use our software (the "Service"). By using the Service, you agree to the practices described below.

  1. Who We Are Jarvis AI provides voice-controlled assistant software for Windows and macOS computers. If you have any questions about this policy, you can contact us at 001@gorvay.com.

  2. Information We Collect We collect the following categories of information:

Information you provide to us:

  • Account and contact details such as your name and email address.
  • Order and payment information when you purchase (payment card details are processed by our payment providers, not stored by us).
  • Any information you include when you contact support.

Information collected automatically:

  • Device and technical data such as operating system, app version, hardware identifiers used for license activation, IP address, and general diagnostic and crash data.
  • Usage data about how the Service is used, such as feature usage and error logs, to help us improve reliability.

Voice and command data:

  • When you speak a command, your voice input and the associated request are processed in order to understand and carry out that command. This processing may occur in the cloud through our third-party AI providers. We do not continuously record or listen to you; the Service responds to commands you initiate.
  1. How We Use Your Information We use the information we collect to:
  • Provide, operate, activate, and maintain the Service;
  • Process your purchase and deliver your access and license;
  • Respond to commands and provide the features you request;
  • Provide customer support and respond to your enquiries;
  • Improve, troubleshoot, and secure the Service;
  • Send you important service, transactional, and account messages;
  • Comply with our legal obligations and enforce our terms.

  1. Third-Party Service Providers To deliver the Service, we rely on trusted third parties, which may include AI/language model providers (used to interpret and respond to your commands), payment processors, email and communication providers, hosting and infrastructure providers, and analytics tools. These providers process information only as needed to perform their services and are subject to their own privacy and security obligations. Your voice commands and requests may be transmitted to and processed by these AI providers in order to function.

  2. How We Use Your Information We use the information we collect to operate and improve the Service, process your orders, deliver and activate your license, respond to your commands and support requests, send you important account and service messages, maintain security, and comply with our legal obligations.

  3. What Happens On Your Device The Service operates on your own computer and acts on your instructions. You are responsible for the commands you give and the actions you choose to allow the Service to take on your device, your files, your accounts, and any third-party applications you connect. We do not control, monitor, or take responsibility for the content, files, applications, or accounts on your device, or for the outcomes of actions you instruct the Service to perform. You are responsible for maintaining your own backups and for reviewing actions before allowing them where appropriate.

  4. Data Retention We retain personal information for as long as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your personal information by contacting us at 001@gorvay.com, subject to any records we are required to keep by law.

  5. Security We take reasonable technical and organizational measures designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials and your own device secure.

  6. Your Rights Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, and to object to certain processing. To exercise any of these rights, contact us at 001@gorvay.com. We will respond in accordance with applicable law.

  7. International Users Your information may be processed and stored in countries other than your own, including by our third-party providers. Where required, we take steps to ensure your information is treated in accordance with this policy and applicable law.

  8. Children's Privacy The Service is not intended for individuals under the age of 16 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.

  9. Cookies & Website Tracking Our website may use cookies and similar technologies to operate the site, remember your preferences, and understand traffic. You can control cookies through your browser settings.

  10. Changes to This Policy We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

  11. Contact Us If you have any questions about this Privacy Policy or your information, contact us at: Jarvis AI Email: 001@gorvay.com